Project Bärkraft has developed a digital hospitality training course designed to help companies and individuals improve their hospitality skills through an interactive learning platform. The training has been created with the aim of strengthening you as an individual, the company you represent, and the destination as a whole. We want everyone who visits our destination to feel welcome and to want to return again and again.

The training is divided into six chapters. The length and intensity of the chapters vary. You can pause whenever you like and complete the training at your own pace. After completing a chapter, you can close the window and then continue to the next chapter here.
Note: Each chapter is conditional, meaning you can only access the next chapter once you have completed the current one. The system can detect whether you have completed each chapter.

To access the training, you need to create a user account as described below. If you wish, you can download a PDF showing the process of creating an account.

How to create your account:

Step 1: Follow this link and click on Create new account and fill in the requested information about yourself.

Step 2: A confirmation email will be sent to the email address you provided. Confirm that you created the account by clicking on the link.
Please note: If you use an email address ending in live.se or hotmail.com, the email might be blocked, as well as with certain government and municipal accounts. If you don’t see the email, check your spam/junk folder. If you still can’t find it, please email moodle.assist@gmail.com for assistance.

Step 3: Your account is now activated, and you will be able to log in through this link. Enter the course key: Gold of Lapland

In the future, you only need to enter your username and password to log in and retake the training.

By confirming your account, you agree to data processing according to the General Data Protection Regulation (GDPR).

The training has been made possible with development funding from the EU INTERREG Botnia-Atlantica Programme 2019–2021 and was a collaborative project with Gold of Lapland, Visit Hemavan Tärnaby, and Visit Helgeland.